Refund Policy

Returns & Refunds

We want you to love your gear. Because every Waves & Wear tee is printed to order, our policy works a little differently than a big-box store — but we always stand behind our quality.

Damaged, Defective, or Wrong Item

If your order arrives damaged, defective, or not what you ordered, we'll make it right — a free replacement or a full refund, your choice. Just email us within 30 days of delivery with your order number and a photo. No need to send anything back.

Lost in Transit

Package never arrived? Tell us within 30 days of the ship date and we'll reprint or refund your order. Details are in our Shipping Policy.

Order Changes & Cancellations

Need to fix a size, color, or address? Email us within 12 hours of placing your order and we'll change or cancel it, no questions asked. Between 12 and 24 hours we'll do our best — but if your shirt is already printing, we can't stop it.

Change of Mind

Since each item is made just for you, we don't accept returns or exchanges for change-of-mind or incorrect size selection. Please check the size chart on each product page before ordering — and reach out if you're unsure, we're happy to help you pick.

How to Reach Us

Email support@wavesandwear.com — real humans, quick replies.

Refunds are issued to your original payment method, usually within 5–10 business days of approval. We keep this policy intentionally simple and reasonable.